Privacy Policy

Effective Date: 1 May 2025

Here is a clear, professional Privacy Policy for Bushby Cleaning, written in the same tone and structure as your updated Terms and Conditions—no dividers, Australian spelling, and legally aligned for eCommerce use in Australia.

Privacy Policy

This Privacy Policy explains how Bushby Cleaning Products Pty Ltd (“we”, “us”, or “our”) collects, uses, shares and protects your personal information when you visit or make a purchase from www.bushbycleaning.com.au (“the Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

We are committed to complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies installed. We also collect data about the pages or products you view, referring websites, and how you interact with the Site. This is referred to as “Device Information”.

Device Information is collected using technologies including:

  • Cookies (data files placed on your device)
  • Log files (which track site activity)
  • Web beacons, tags, and pixels (used to measure engagement and usage)

We also collect “Order Information” when you make or attempt to make a purchase. This includes your name, billing and shipping address, email, phone number, and payment method details. Payments are processed securely via third-party gateways such as PayPal, Stripe, or Apple Pay.

Together, Device Information and Order Information are referred to as “Personal Information”.

How We Use Your Personal Information

We use your Order Information to:

  • Fulfil orders (including payment processing, shipping, and confirmations)
  • Communicate with you
  • Screen for fraud or suspicious activity
  • Send product updates or marketing communications in line with your preferences

We use Device Information to:

  • Improve and optimise our website
  • Analyse user behaviour and site performance
  • Assist in targeted advertising and retargeting

Cookies and Cart Reminders

Cookies help track the items in your cart, including abandoned carts. This may trigger reminder messages, including via SMS, based on your consent and interaction with the Site.

Sharing Your Personal Information

We may share your Personal Information with third-party providers who help us operate our website and deliver services, such as:

  • WooCommerce (our e-commerce platform)
  • Google Analytics (for site analytics and performance)
  • Payment gateways (for secure processing)

These third parties are only given the information necessary to perform their functions and are not permitted to use your data for any other purpose.

We may also disclose information if required by law, legal request, or to protect our rights or property.

SMS consent data is never shared with third parties for marketing purposes.

Behavioural Advertising

We use your Personal Information to serve you relevant marketing via platforms such as Facebook and Google. You can opt out of personalised advertising at any time using the following links:

You can also visit http://optout.aboutads.info to manage broader advertising preferences.

Do Not Track

Our site does not respond to Do Not Track signals from your browser.

Your Rights

If you are located in the EU or UK, you have the right to access the personal data we hold about you, and to request correction, update, or deletion. You may exercise this right by contacting us at the details below. Please note your data may be transferred outside your jurisdiction, including to Australia, Canada or the United States.

Data Retention

We retain your Order Information for our records unless and until you request deletion. Some data may be retained for tax or regulatory compliance.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date. Continued use of the Site following changes implies acceptance.

Contact Us

For more information or to lodge a privacy-related complaint, please contact us at:

Email: info@bushbycleaning.com.au
Phone: (07) 5539 2244
Bushby Cleaning Products Pty Ltd
Attn: Privacy Compliance Officer
21 Activity Crescent, Molendinar QLD 4214, Australia