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Frequently Asked Questions
Real Questions. Clean Answers.
Looking for product info, how-tos, or just want to know which cleaner to trust for the job? You’re in the right place. This page covers everything from our bestselling Delete Mould to our eco-friendly probiotics, with answers that help you shop smarter and clean like a pro.
MOULD TREATMENT & AFTERCARE
Delete Mould is a high-strength treatment with sodium hypochlorite. It’s ideal for concrete, tiles, brick, grout, painted exteriors, and outdoor mould.
Mould Master is bleach-free and suitable for delicate surfaces like soft furnishings, leather, timber, window frames, and areas where ventilation is limited.
For deep treatment, apply once and re-treat only if mould returns. For ongoing prevention, follow up with products in wet areas like Shower Pro in the bathroom and Balance in other areas.
Yes, it’s designed for regular use on glass, grout, and tiles to help prevent soap scum, hard water stains, and mould regrowth.
Balance is a multi-purpose probiotic cleaner that replaces harmful bacteria with good ones. It’s ideal for:
- Showers and bathrooms
- Kitchen benches and appliances
- Bins, floors, pet accidents
- Cars, caravans, and even fabrics
KITCHEN CLEANING
Browse our full range of kitchen cleaners: Kitchen Cleaning Products
Use Balance for everyday cleaning — it’s non-toxic, probiotic, and food-safe. For a deeper disinfect, use Lemon Fresh, our powerful 4-in-1 cleaner.
Yes. Just wipe down surfaces after use. It cleans, deodorises, disinfects, and reodorises — perfect for cutting through grease and food grime.
Balance is your go-to. It naturally eliminates odours and introduces good bacteria that keep smells away long after you’ve cleaned.
BATHROOM & SHOWER CLEANING
Yes. Both work well on glass, chrome, tiles, and grout. Shower Pro is particularly good at keeping shower screens crystal clear between deep cleans.
Start with Delete Mould for treatment. Then maintain with Shower Pro (spray and leave, no scrubbing needed) to prevent it from coming back.
AUTO & VEHICLE CLEANING
Yes. Balance is fantastic for interior surfaces, carpets, fabric stains, pet smells, and damp odours in cars, utes, trailers and vans.
Yes – use Mould Master for light mould or musty odours on leather and soft surfaces. Always patch test first.
INDUSTRIAL & WORKSHOP CLEANING
Lemon Fresh in bulk is ideal for commercial kitchens, bathrooms, offices, gyms and bins.
Delete Mould is a favourite among builders and painters for pre-paint treatment.
Balance is used in aged care, childcare, food service, and eco-conscious offices for all-purpose cleaning.
Yes, most of our products come in bulk sizes with discounted factory-direct pricing.
OUTDOOR & EXTERIOR CLEANING
Delete Mould is ideal for painted exteriors, concrete, sandstone, brick, and render. Always rinse well and avoid contact with soft landscaping or stained timber unless tested.
Delete Mould contains bleach (sodium hypochlorite), which makes it highly effective on tough mould but potentially harsh on delicate or aged paintwork. If you’re treating painted surfaces, especially exterior timber, weatherboards, or coloured finishes, we recommend testing a small, hidden area first. For a gentler, bleach-free alternative,Mould Masteris a better option — especially for regular use or sensitive areas.
Yes. For timber or canvas, go for Mould Master. For heavy-duty plastic or metal, Delete Mould is fine (rinse thoroughly).
ORDERS, DELIVERY & PICKUP
We ship Australia-wide — including metro and regional areas.
Shipping is calculated at checkout based on size and location via our shipping providers. We offer flat rates and bulk savings for large orders.
Shipping is calculated at checkout based on size and location via our shipping providers. We offer flat rates and bulk savings for large orders.
We don’t currently offer samples, but many professional cleaners use our products and swear by them. You’re welcome to reach out if you’d like help choosing the right one for your needs.
SAFETY & INGREDIENTS
Most our products are non-toxic, biodegradable, and septic-safe, but
Delete Mould does contain sodium hypochlorite and is powerful but safe when used with care. Always follow directions and wear gloves with stronger treatments.
Yes — just email us at info@bushbycleaning.com.auand we’ll send it to you.
Yes. Most our everyday cleaners like Balance and Lemon Fresh are safe for septic and bio-cycle systems.
WHOLESALE & TRADE ACCOUNTS
Yes. We supply to cleaning businesses, retail stores, builders, painters, trades, property managers and Airbnb hosts.
- Bulk pricing
- Trifold brochures and shelf displays
- Support and advice from our small team
- Low competition to help you boost sales
Contact us via our contact page or email info@bushbycleaning.com.au and we’ll get back to you within 1-3 business day.
Still unsure which product is right for you?
We’re a real Australian business with a real team — reach out any time. We’re here to help.